We conduct thorough and impartial employment investigations to assist clients in addressing allegations of misconduct, policy breaches and other workplace issues. Our approach ensures procedural fairness, protects employee rights and helps clients make informed decisions based on factual findings.

Overview

Employment investigations are crucial for maintaining a fair, safe, and compliant workplace. They may be triggered by various issues, including harassment complaints, allegations of fraud, suspected policy breaches, or whistleblower reports. In Australia, the need for proper investigations is underscored by legal obligations stemming from workplace laws, anti-discrimination legislation and corporate governance requirements.

Conducting effective investigations requires a delicate balance of legal knowledge, investigative skills, and sensitivity to workplace dynamics. Poorly handled investigations can lead to legal liabilities, damaged employee relations, and reputational harm. Conversely, well-managed investigations can resolve issues fairly, prevent future incidents and demonstrate a business’s commitment to maintaining a positive work environment.

Our approach

We take a methodical and impartial approach to employment investigations. Our process begins with a clear definition of the scope and objectives of the investigation. We work closely with clients to understand the context of the allegations and any relevant workplace policies or procedures.

Our experienced investigators conduct thorough interviews with relevant parties, carefully document all evidence, and maintain strict confidentiality throughout the process. We ensure procedural fairness by providing all parties with appropriate opportunities to present their case. At the conclusion of the investigation, we provide a comprehensive report outlining our findings and, where appropriate, recommendations for action.

Representative experience

• Conducted a sensitive investigation into allegations of sexual harassment against a senior executive at a large financial institution. Our thorough and discreet approach included interviewing multiple witnesses and reviewing extensive electronic communications. The investigation report provided a clear basis for the board’s decision-making, leading to appropriate disciplinary action and implementation of enhanced anti-harassment measures.
• Led an investigation into suspected widespread timesheet fraud at a national retail chain. We analysed extensive payroll data, conducted site visits, and interviewed employees across multiple locations. Our findings uncovered systemic issues in time-recording practices, resulting in improved monitoring systems and significant cost savings for the client.
• Investigated claims of racial discrimination in hiring practices at a government agency. Our comprehensive review of hiring data, policies, and decision-making processes revealed unconscious biases in the selection criteria. We provided recommendations for revising recruitment procedures and implementing diversity training, helping the agency address the issues and avoid potential legal action.
• Carried out a complex investigation into allegations of intellectual property theft by a departing employee of a tech start-up. Our investigation involved forensic analysis of company devices and cloud storage systems. The evidence we gathered was instrumental in the company’s successful civil action to protect its proprietary information.
• Assisted an educational institution in investigating multiple complaints of bullying against a department head. Our sensitive handling of interviews with affected staff members and thorough examination of communication records provided a clear picture of the situation. Our report guided the institution in addressing the toxic work environment and implementing leadership changes.
• Conducted an investigation into whistleblower allegations of financial mismanagement at a non-profit organisation. Our meticulous review of financial records and governance processes uncovered irregularities in fund allocation. Our findings and recommendations helped the organisation rectify its practices and restore donor confidence.